“A STUDY ON MARKETING STRATEGIES AND ITS RELATION WITH CONSUMER LOYALTY: A CASE OF AMBIENCE MARKETING BY STARBUCKS BUSINESS UNIT”

Autores/as

  • Dr. Prashant Mishra, Dr. Nimit Sheth, Prof. Shraddha Daftardar Autor/a

DOI:

https://doi.org/10.48047/mezzvq68

Palabras clave:

Ambiance Marketing, Consumer Loyalty, Starbucks, Marketing Strategies, Experiential Marketing

Resumen

This study delves into the pivotal role of ambiance marketing in cultivating consumer loyalty, focusing on Starbucks as a case study. Amidst a competitive market landscape, ambiance marketing emerges as a crucial strategy for businesses, shaping the sensory environment to evoke emotional responses and enhance the customer experience. Through quantitative research conducted via structured questionnaires and secondary data analysis, the study investigates the nexus between ambiance marketing strategies and consumer loyalty among Starbucks patrons in Mumbai. 

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Referencias

• Alwaleed, N., Al Huwail, N. H., Singh, S., & Almejhem, A. (2019). A case study on Starbucks. Journal of the Community Development in Asia, 2(2), 1-8.

• Chiler. (2017). Starbucks's pricing strategy and benefit analysis in China. Journal of Jilin university, 56, 33.

• Directory of open access journals. (n.d.). Regarding customer-oriented marketing strategy. Retrieved from https://doaj.org/article/0c5fe1310ce347f691d688d7f9b3a333.

• Ding, J. (2015). Research on brand loyalty based on customer value. Chinese market, 14, 72-73.

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Publicado

2025-02-03

Cómo citar

“A STUDY ON MARKETING STRATEGIES AND ITS RELATION WITH CONSUMER LOYALTY: A CASE OF AMBIENCE MARKETING BY STARBUCKS BUSINESS UNIT” (Dr. Prashant Mishra, Dr. Nimit Sheth, Prof. Shraddha Daftardar , Trans.). (2025). Cuestiones De Fisioterapia, 54(3), 1238-1249. https://doi.org/10.48047/mezzvq68