AI Applications in IT Infrastructure Management: Insights from Indian IT Firms
DOI:
https://doi.org/10.48047/sa1nsg92Keywords:
Artificial Intelligence, IT Infrastructure Management, Indian IT Sector, Digital Transformation, SustainabilityAbstract
The integration of Artificial Intelligence (AI) into IT infrastructure management has transformed operations in Indian IT firms, driving efficiency, cost optimization, and improved service quality. This study examines AI’s role in 20 Indian IT firms, spanning industry leaders, mid-sized companies, and startups, using a mixed-methods approach. Key findings highlight significant advancements through AI applications such as predictive maintenance, dynamic resource allocation, and real-time analytics. For
instance, firms like TCS and Infosys achieved a 25% reduction in downtime and a 30% improvement in server utilization.
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References
Alam, A. (2021, December). Cloud-based e-learning: Development of conceptual model for adaptive e-learning ecosystem based on cloud computing infrastructure. In International Conference on Artificial Intelligence and Data Science , 377-391.
Alexandrou, A. (2021). … and information technology: The computer network infrastructure and computer security, cybersecurity laws, Internet of Things (IoT), and mobile devices.
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