PREVALENCE AND DETERMINANTS OF BURNOUT AMONG HEALTHCARE WORKERS IN A TERTIARY CARE HOSPITAL: A CROSS-SECTIONAL STUDY
DOI:
https://doi.org/10.48047/p638sm20Keywords:
Burnout, Maslach Burnout Inventory, Healthcare workers, Emotional exhaustion, Workplace supportAbstract
A total of 350 healthcare workers from a tertiary care hospital participated in the study and completed the Maslach Burnout Inventory (MBI) along with the structured questionnaire assessing occupational and personal factors. Overall, burnout was identified in 140 participants, corresponding to a prevalence of 40%, indicating that a substantial proportion of healthcare workers experienced significant occupational stress and psychological strain. Among the three burnout dimensions assessed by the MBI, emotional exhaustion emerged as the most prevalent component, affecting approximately 46% of participants, followed by varying levels of depersonalisation and reduced personal accomplishment. Healthcare workers reporting burnout demonstrated significantly higher levels of emotional fatigue, work-related stress, and feelings of reduced professional effectiveness compared with those without burnout. Bivariate analyses revealed significant associations between burnout and several workplace characteristics, including longer working hours, frontline clinical responsibilities, lower perceived workplace support, frequent night shifts, and younger age. Workers engaged in frontline duties reported higher burnout rates than those in non-frontline roles, reflecting the increased emotional and physical demands associated with direct patient care. Similarly, employees working extended hours were more likely to experience burnout than those with shorter work schedules. Perceived workplace support showed a strong inverse relationship with burnout prevalence, with workers reporting inadequate supervisory and peer support exhibiting markedly higher rates of burnout. Multivariable logistic regression analysis was subsequently performed to identify independent determinants of burnout while controlling for potential confounding variables. The analysis demonstrated that long working hours, low workplace support, frontline duty, and younger age remained significant independent predictors of burnout, with all factors showing statistically significant adjusted odds ratios (p < 0.05). These findings indicate that both organisational and individual characteristics contribute to the development of burnout among healthcare workers. Overall, the results highlight a considerable burden of burnout within the healthcare workforce and identify modifiable workplace factors, particularly excessive workload and inadequate support systems, as major contributors to occupational distress and reduced wellbeing among healthcare professionals.
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