An In-Depth Study On Doctor-Patient Communication And The Diagnostic Process In Chinese Public Hospitals
DOI:
https://doi.org/10.48047/8ay4mn22Keywords:
Diagnostic procedure; patient engagement; chinese public hospitals; chinese healthcare system; medical treatment.Abstract
This study looks at the impact on doctor-patient communication within the framework of diagnostic processes in public hospitals in china. The study emphasises the importance of effective communication for better healthcare outcomes, patient confidence, and accurate diagnoses. The reason for this is the rising frequency of medical disputes and the escalating tensions inside china's healthcare system. After 862 individuals filled out the structured questionnaires, the quantitative data were analysed using spss software. They came from all around the country and represented all levels of healthcare facilities. Engaging communication promotes open dialogue, patient participation, and patient narratives, all of which contribute to more accurate diagnoses and fewer disagreements. Findings indicate that paternalistic attitudes and structural concerns like staff shortages make diagnosis more difficult and reduce patient satisfaction. According to the research, medical workers should concentrate on transmission training that focuses on active listening, clarity, and empathy. Training in medical policy and communication skills may be implemented in response to the increasing number of medical conflicts and the decreasing level of patient-centred care. Medical diagnosis, trust, and groundbreaking healthcare innovations are all enhanced when more people use china's publicly funded healthcare facilities, the poll found. Those working in healthcare who make it a point to hone their people skills would do well in the field. There is an increase in precision. The connection between the doctor and the patient, as well as the amount of satisfaction that patients experience, is improved by this chinese healthcare technique.
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